"Full praise for innovateHelpDesk and Octeth Technologies. innovateHelpDesk is the most intuitively laid out, option-packed helpdesk software, requiring little setup time and also is easy for clients to understand. Additionally, the product is very reasonably priced. Tech support quickly answered our questions effectively and in a most friendly manner. Octeth Technologies and Cem are also very accomodating. We had some special program needs that were added to the software, accomodating us in a very short timeframe. We are looking forward to the new software programs that are due out this year as we plan to implement them into our website as well." — Swami Sadashiva Tirtha, International Vedic Institute